Billing & your plan

The price

One plan: $20 per kid, per month, everything included. All 11 subjects, Otto, video lessons, the story library, Rascal cards, placement, the AI parent dashboard, and compliance paperwork. A 2-kid family is $40/month. No tiers, no add-ons.

Your plan page. Billing is handled by Stripe; we never see your card number. Use "back to parent console" at the top when you're done.

The 14-day free trial

Every new family starts with a 14-day free trial. Your card is collected at checkout but charged $0 until the trial ends. Cancel before then and you pay nothing; if you don't add a payment method the subscription simply ends on its own.

The 30-day guarantee

On top of the trial: if Rascals isn't right for your family in your first 30 days of paying, email joseph@rez0.com and every cent comes back. No forms.

How to cancel

1. Open Parent console → Your plan.
2. Tap Manage billing (your secure Stripe portal).
3. Choose Cancel subscription and confirm.

Stripe asks for an optional cancellation reason so we can learn without putting a retention obstacle in your way. Cancellation is scheduled for the end of the current billing period. The plan page shows the exact access end date. Canceling during the trial ends access at the end of the trial and prevents the first charge.

After access ends, you can still sign in. Your kids' progress, cards, settings, and family account stay saved, but lessons and paid tools stay locked. Your plan remains available so you can reactivate with the same family whenever you are ready. More detail (cards, invoices, deleting your account) is in Account & family management.

Payment problems and unfinished checkout

• Past due: access remains available during Stripe's payment-retry window. Open Your plan → Fix billing before the retries end.
• Unpaid or paused: curriculum access is locked, but sign-in, Account, and Your plan remain available for recovery.
• Checkout closed before completion: no subscription is activated. Your account setup stays saved, and you can start checkout again.
• Payment setup incomplete: use Fix billing for the existing subscription. If Stripe expires it, the plan page offers a fresh checkout.

The app unlocks paid access only after Stripe confirms an active, trialing, or payment-retry (past_due) subscription. A successful-looking browser return by itself never unlocks the curriculum.

Common questions

• Do you offer discounts for co-ops? Reach out: joseph@rez0.com.
• What happens to my kid's progress if I cancel? It's kept. Come back later and everything is where they left it.
• Can I use the same email when I come back? Yes. Sign in to the existing family and choose Reactivate subscription. Registering again is intentionally blocked so a duplicate family cannot split your kids' history.
• Promo codes? The checkout accepts them when you have one.